Perhaps you are familiar with Delta Airlines Ticket Counter Facebook app, which allows passengers to book flights from within the social network.
Malaysia Airlines, through a Facebook app called MHBuddy, takes the concern of sitting next to a stranger off the tray table by not only allowing passengers to book airfare, but arrange flights with friends in tow. In fact, the app lets passengers perform several useful functions:
- Book flights with friends and check in directly on Facebook
- See the picture and seat number of friends traveling on the same flight
- Meet up with friends who will be in the same city where passengers are traveling
- Find friends who live in the destination city and let them know arrival times
If the following infographic is any indication, it appears that a number of major airlines have embraced social media wholeheartedly.
View the full infographic and more details on how airlines are using social commerce at socialcommercetoday.
