Social@Scale: Social Media Manager


5
Feb 13

Facebook prompts users to Like pages associated with domains their friends share

InsideFacebook shares that Some Facebook users are seeing prompts in News Feed to Like pages related to the URLs their friends share.

For example, if a user Likes a post from a friend who shared a link to the New York Times, Facebook might prompt the user to Like the New York Times page directly from the post. Facebook is testing language like “Want to see more from [this publisher]?”

The feature seems aimed at getting users to discover more relevant content in their feeds, while also building connections that will improve ad targeting, Graph Search and other personalized aspects of Facebook.

Read more details on this feature at insidefacebook.


22
Jan 13

Getting The Most Out Of Facebook’s Social Search

AllFacebook shares tips on how companies can optimize their Facebook Social Search:

1. Get your house in order:  Ensure that your Facebook page is as complete as possible.

2. Start thinking in pictures — minimize links: Only directly shared photos and videos will show in photo and video searches, so minimize links off Facebook for this type of post.

3. Keep building your community:  Graph search will boost the value of this community; the more fans you have, the more likely you are to show up in a user’s search.

4. Encourage sharing: Search results will be highly personalized. Brands need to think about how they can strengthen the relationship with their fans by encouraging sharing of content from their page.

Read more details on how to get the most out of Facebook’s social search at allfacebook.


22
Jan 13

Train Employees And Yield Higher Social Media Results

CiscoBlogs shares that since each organization’s social media needs are unique and social media skills may vary, training employees will yield higher social media results.

Here are some questions for your organization to consider:

  • Does your organization have a social media policy in place and are all employees aware of it?
  • Are your social media efforts integrated into the overall business or is it used for specific purposes?
  • Can anyone participate in social media within the organization or is it the responsibility of select roles?
  • How does your organization monitor social streams? And how are responses handled?
  • Does your organization have an established measurement strategy? How are benchmarks created and what’s measured?

Read more details at CiscoBlogs.


18
Jan 13

How Graph Search can help users see the world through different lenses

InsideFacebook shares that Facebook Graph Search addresses several categories of search — some that were made explicit during Facebook’s announcement on Tuesday and others that are still being discovered as beta users try it out.

Facebook’s combination of identity and structured data allow users to answer very specific questions that no other service can. Although Graph Search uses natural language processing to understand what users are actually looking for rather than simply matching keywords, one might get a better sense of what’s possible with the tool by thinking about the following formula:

Type of Content + Subject + Type of Person + Location + Time
Users can combine any of those options in a query.

Read more details on graph search at insidefacebook.


15
Jan 13

5 Facebook Ad Tips to Maximize Your Facebook Campaigns

SocialMediaExaminer shares five ways to enhance Facebook Ads.

#1: You Have New Choices

One big change with the new Facebook Ads layout is the choice of objectives.

new choices when advertising
Your new choices when advertising your Facebook Page.

The changes are as follows.

  • Get More Page Likes.
  • Promote Page Posts.
  • See Advanced Options.

#2: Sponsored Stories Are Automatically Selected When Advertising Your Facebook Page, Event or App

This is one of the major changes with Facebook Ads.

Facebook auto-selects the Sponsored Stories choice for any ad that advertises something on Facebook, such as a Page, an Event or an App.

#3: You Can’t Advertise ONLY a Sponsored Story

Now you must create a Facebook Ad and then keep the Sponsored Story default selection.

#4: Know Your Bidding Options

Bidding has not changed that much, but it is definitely something you should understand.  If you choose the basic pricing model, Facebook optimizes your bid for you.

#5: Use the URL of Your Facebook Page to Edit the Title of Your Ad

If you enter the URL of your Facebook Page, rather than select your Facebook Page from the drop-down menu, you can then edit the headline.

Read more details on these tips at socialmediaexaminer.


8
Jan 13

4 Ways to Boost Your Facebook Engagement With Promotions

SocialMediaExaminer shares 4 ways to boost your Facebook engagement with Promotions.

#1: Sweepstakes Promotion: Chance-based promotion that is simple to set up

Pros of using a sweepstakes:

Low barrier to entry (simple form completion)
Sweepstakes can gather key user information, such as email or location,

Cons:

Because little is required for entry, there may be more entries that are outside of the target customer profile
There is often limited additional engagement tied to the promotion once a visitor has entered.

#2: Deals and Offers: Asks the user to do something, and when the task is completed, the user is granted access to the deal.

Pros of using a deal:

Low barrier to entry
Pages get something of value in return, such as further exposure, a  an email address

Cons:

Users can potentially enter more than once by using different email addresses
There is often limited additional engagement tied to the promotion once a visitor has entered

Read more tips and details on ways to boost your Facebook engagement with promotions at socialmediaexaminer.


7
Jan 13

Why Social Media Risk Management is a Necessity

SocialMediaExplorer explains that for many companies the barrier to adopting social media or expanding their digital marketing strategy is risk.

The PR Disaster

Social Media Crisis GremlinEvery company has the potential for a PR disaster.  Social media can essentially take a PR issue and basically feed it steroids.

PR Disasters Can Be Managed

The key is that companies need to have a crisis management plan in place that includes how to respond in social channels when there is a disaster brewing. This should include what types of crisis are possible, what types of content will be used to respond, what type of tone should be used in messaging, who will be involved in the response and timing around an appropriate response.

And the best way to get executives and compliance comfortable that a crisis can be averted is to actually test your plans. Companies should run crisis simulations and actually test out how well their team responds.

Read more details on how to handle a social media crisis at socialmediaexplorer.


7
Jan 13

A Powerful Two-Step System to Increase the Value of Your Facebook Community

JeffBullas explains how to increase the value of your Facebook Community:

  1. Grow your community
  2. Engage your community

Step One: Community Growth

The best way to rapidly grow your Facebook community is through fan acquisition campaigns. These campaign types vary, but are consistent in that they must inspire participation via the following

  1. Compelling value propositions within Facebook
  2. Targeted paid Facebook advertising

Step Two: Community Engagement

Community engagement is a quantifiable demonstration and this includes

  1. Likes
  2. Comments
  3. Shares

What is the best way to create post content that will gain the most “likes,” comments, and shares?

The most popular posts are – topical, visual, expressive, and target-specific content. By integrating these into your posting calendar, you will improve the likelihood of increasing community engagement and ultimately increase consumer-generated referrals and sales.

Read more details on these steps at JeffBullas.

4
Jan 13

What Your Business Needs to Know About Facebook’s EdgeRank

Similar to how Google’s PageRank sorts results to better match your search intention, Facebook uses Edgerank to ensure that engagement is optimized and spam is minimized.  BrianSolis explains the underlying EdgeRank factors that define whether or not someone sees a post in the news feed.


1) Facebook looks at whether or not you’ve previously interacted with an author’s posts or whether or not your friends are engaging around those posts.

2) If content is or isn’t engaged by your social graph and the network at large affects what you see and what you don’t see.

3) EdgeRank also examines whether or not your have interacted with similar types of posts in the past, i.e. photos, videos, polls, etc.

4) If content or page hosts have received complaints by other users, chances are that you will not see it.

Read more details and how to improve EdgeRank at BrianSolis.


4
Jan 13

Does Your Brand Have a Social Media Blind Spot?

MediaBistro shared an infographic that takes a closer look at how reputation management on social media can be a blind spot for business executives.

View the full infograhic and more details at Mediabistro.


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