Facebook Adds New Features to Insights Tool: App ratings and Negative Feedback Metrics

Facebook just introduced app ratings and negative feedback metrics to the app insights tool as a way to help developers gain a better understanding of how users respond to their apps.

These new metrics allow developers to go beyond monitoring growth trends and gain.

The new app ratings dashboard in app insights will show developers how users have rated an app on a scale of one to five stars. Developers can view ratings as absolute numbers or relative percentages across different demographics, including age and gender, country and locale.

The negative feedback metric will show developers how many times people have chosen to hide stories from an app, reported stories as spam or blocked an app completely.

Read more details on these new Facebook metrics at insidefacebook.

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This entry was posted on Friday, May 18th, 2012 at 9:50 am and is filed under Social@Scale: Reporting Manager. You can follow any comments to this entry through the RSS 2.0 feed. You can leave a comment, or trackback from your own site.


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