Four Mistakes That Could Damage Your Online Reputation

Four Mistakes That Could Damage Your Online Reputation

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A few unprofessional missteps online could damage your reputation—and send customers straight to your competitor, here are 4 examples.

1. Putting a dilapidated ‘Face’ Forward- An abandoned website makes a bad website

2. Losing your cool with angry customers- No matter what, someone will always write vicious online reviews, don’t engage in a rebuttal.

3. Engaging in Unsportsmanlike Debate- Any arguments or debates online are public, and can tarnish reputation.

4. Expressing Controversial Opinions- Exercise caution when expressing potentially controversial views.

Read more details on each of these mistakes and how to avoid them at marketingprofs.

Tags: community manager, crisis management, influencer, online reputation, PR

This entry was posted on Wednesday, May 23rd, 2012 at 10:45 am and is filed under Social@Scale: Content Manager. You can follow any comments to this entry through the RSS 2.0 feed. You can leave a comment, or trackback from your own site.

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