Today, we’re very excited to announce the availability of the Sprinklr Social Application Suite (SAS).
The challenge we’ve heard over and over again is that large enterprises need to execute global campaigns via Social Networks@Scale.
SAS greatly facilitates this by enabling brands to:
- Create, manage, and deploy Facebook and web applications all from within the Sprinklr platform
- Harness the power of the community using specialized applications to reduce call center volume and costs
- Set levels of permission by roles and geography to ensure that local marketers stay consistent with larger corporate goals, but have the flexibility to innovate as needed within their markets.
- Lock down the look and feel of a Facebook app, while facilitating content customizations
- Manage the customer conversations via the Sprinklr interface, routing issues to all parts of the enterprise, tracking those issues, and maintaining a unified view of the social customer.
To learn more:
Anyone can watch this brief video to get a better understanding of SAS.
Sprinklr customers will have access to a full-length training video via the support portal (or you can contact your Account Executive if you have questions).
Tags: Facebook, Facebook app, SAS, Sprinklr Social Applications Suite, video
