Social Business Enables Employee Advocacy
Social business not only trusts and empowers employees, but also enables and trains them to be better communicators using internal and external social tools.
Social Business Enables More Meaningful Customer Relationships
Social CRM enables those on the front lines to provide more meaningful customer experiences based on data, governance and process — which can only come to full fruition to social business practices.
Social Business Enables Employee Innovation
Traditional employee engagement is still important today, but it’s better when you add social tools that will allow them to collaborate, share, and innovate.
Read more insights on social business at britopian.